Business Development & Customer Success Specialist

  Delft
  Full time (40 hours per week)
  Medior

About this job

We are currently looking for a Business Development & Customer Success Specialist to join the team in Delft.

As a Business Developer & Customer Success Specialist, you will bring a high-tech monitoring solution, to operators of mines, recycling factories users, and manufacturers all over the world. You will put the solution on the radar of these potential customers, and explain how the solution works and how it will add value within the operations of these organizations.



Apply now 


Job details

Business Development & Customer Success Specialist 

Main responsibilities 


  • You will attract new clients through various marketing and business development activities like:
    • Attending relevant conferences and industry events
    • Executing sales campaigns
  • You will prepare and present sales proposals and quotations
  • You will review sales-related documentation (contracts, purchase conditions, etc.)
  • You will develop and maintain strong relationships with existing clients to ensure their satisfaction and maximize sales potential
  • You will stay up to date with industry trends and competitors to identify market opportunities
  • You will track and analyze sales performance metrics and maintain an accurate and ongoing sales pipeline
  • You will collaborate with customers to ensure seamless integration and maximum value of our products and services by helping them to optimize procedures and workflows
  • You will be the outpost for collecting customer feedback and advocating their needs within the company to help define our R&D to further enhance our products & services

 


Requirements


  • You have a Bachelor's or master’s degree in business, economics, or a related field. Alternatively, a relevant technical background with experience in marketing and sales. 
  • You have at least 3 years of relevant professional experience. 
  • You have experience with sales and/or customer success. 
  • You have a track record of achieving sales targets. 
  • Existing (business) network within the mining and/or recycling sector is an asset. 
  • Experience in contract reviews/legal experience is an asset. 
  • You are fluent in English
  • You have professional proficiency in another language (preferably Spanish or Dutch)
  • You have strong interpersonal and communication skills to build and maintain client relationships
  • You have strong organizational skills to be able to independently execute and keep track of sales campaigns and manage customer success
  • You are able to explain and present complex technology in a simple way to end-users
  • You have the ambition to work in a scale-up environment requiring flexibility and responsibility
  • You have an affinity with content creation (presentations, social media posts, etc.)
  • You have an EU passport or existing work permit for the EU

Are you enthusiastic about becoming our new Business Development & Customer Success Specialist?

Apply via our application form, or send your CV and motivational letter directly to recruitment@stcorp.nl.

Apply now

Our story

​

At S[&]T we contribute to a safer life on earth by translating space data into valuable and actionable insights. We oversee data from instruments to application, and apply our expertise within our software frameworks, information products and consultancy.

Our society relies on space and scientific instruments for climate change monitoring, navigation, defence and national security, and other crucial services we all use in our daily lives. These instruments produce an enormous quantity of complex data, and our goal is to unlock its value.

We have more than 20 years of experience working on instrument calibration, the creation of data quality monitoring tools, the development of real-time data processing frameworks, and the development of application-specific algorithms. With this, we help organisations, governments and industries to strengthen their information position and thereby improve their decision making. We focus on the following domains: Space & Science, Defence & Security, Environment & Sustainability, and High-Tech Consulting.

Privacy notice

In order to apply for this vacancy you must submit your personal information to S[&]T. We will collect, use, and process your personal information as mentioned in our Privacy Policy. Our policy and processing of your personal information are compliant with the GDPR.


How to apply

Would you like to hear more? Send your CV and motivational letter to recruitment@stcorp.nl or apply directly through our website.

Kindly note that acquisition from third parties (e.g. agencies) based on this vacancy is not welcome.